Medical & Insurance Information

PATIENT FINANCIAL SERVICES

Customer service representatives at Temple are here to help you and your family with financial questions. Feel free to call on us if you would like:

  • An explanation of your bill
  • An explanation of what your insurance paid and what makes up the balance due
  • An estimate for a procedure you or a family member may need.

For your convenience, this Web site will allow you to e-mail your questions to us 24 hours a day. You can expect a prompt response within three business days. This may save you from spending unnecessary time on the telephone. If you have a question we can help you with, please contact us. Any information you provide will be kept strictly confidential.

Insurance Contracts

AMERICAN INSURANCE CONSULTANTS INTERPLAN CORP
BCE EMERGIS (UP & UP) LOS ANGELES CARE HEALTHPLAN
BEECH STREET/CONCENTRA LOS ANGELES FOUNDATION MEDICAL CARE (PPO)
BLUE CROSS INDEMNITY ONLY LOS ANGELES FOUNDATION MEDICAL CARE (W/C)
BLUE SHIELD INDEMNITY ONLY MD CARE
CARE 1ST HEALTH PLAN (MEDICARE PLAN ONLY) MEDI-CAL
CCN - FIRST HEALTH = COVENTRY HEALTHCARE (PPO) AND (W/C) MEDICAL MGMT ALLIANCE
CENTRAL HEALTH PLAN OF CALIF.
CIGNA / GREATWEST – (PPO) AND (W/C) MEDICARE
CLARISPOINTE CORP (W/C) MOLINA MEDICAL CENTERS
COMMUNITY CARE NETWORK (CCN) MULTI-PLAN PART OF PHCS
COMMUNITY CARE NETWORK (W/C-CCN) MUTAL OF OMAHA
COMMUNITY FAMILY CARE NEXT/PHN PREFERRED HLT NETWORK (PPO)
CONCENTRA/BEECH STREET NEXT/PHN PREFERRED HLT NETWORK (WORK COMP)
COVENTRY HEALTHCARE = FIRST HEALTH =CCN (PPO) AND (WCOMP) UNITED HEALTH PLAN
DIRECT CARE AMERICA PHYSICIANS HEALTHWAYS
EMPLOYEE HEALTH SERVICES PRIVATE HEALTHCARE SYSTEMS, INC. (PHCS) PART OF MULTI-PLAN
FIRST HEALTH THREE RIVERS PROVIDER NETWORK ***
GALAXY HEALTH NETWORK TRICARE/WEST – (BLUE SHIELD)
GREATWEST Healthcare UNITED PAYORS & PROVIDERS
HPO LTD USA HLT NETWORK (LAFMC)
INTEGRATED HEALTH PLAN (WORK COMP) AND (PPO) USA HLT NETWORK (MEDICARE SELECT)

OTHER BILLING CONTACTS

If your bill is from one of the organizations listed below, please call them directly at the numbers provided. Temple does not have access to their billing information, so we cannot provide further details on these bills.

  • Kenneth C Nieberg, M.D., Inc , Temple Anatomic Path 805-578-8321 ext: 425
  • Jimmy Chanbonpin, M.D. Radiologist I.Y. Kim, M.D. Cardiology 323-662-1175

Many insurance plans require pre-authorization for hospital admissions and certain outpatient procedures and services. The Business Office recommends that the patient check with their insurance carrier to verify that visit has been authorized/pre-certified or physician referral has been obtained. If you have any financial concerns, regarding your surgery, test or procedure, contact a financial counselor before hospital arrival at one of the following phone numbers:

  • 213-382-7252 ext 1227
  • 213-382-7252 ext 1231

Patients may be requested to pay for services, at time of registration, if services are not covered or if insurance should not be billed. Note: Patients will receive separate charges for the physician/surgeon since the hospital and physicians are separate entities.

QUALITY INFORMATION

Please click here to view Temple Community Hospital’s quality information.